In this issue
Archives
Side Articles
Fall Newsletter 2025
President's Quarterly Message
President's Message

Dear National Capital Healthcare Executives (NCHE) Members and Friends,
On behalf of the NCHE executive and leadership team, thank you for choosing NCHE as your local chapter. We are thrilled to have you with us and truly appreciate your continued support and engagement.
Over the past few months, I’ve had the pleasure of connecting with many of you at our social and educational events. Hearing how much you value the range of programming we offer has been inspiring. Your feedback continues to motivate us to create meaningful opportunities for connection, learning, and leadership development.
Whether you’re a long-standing member or new to our community, I encourage you to join us at our monthly happy hours and weekend “Coffee & Conversations” gatherings. Huge thanks to our Membership Committee for their ongoing dedication to making these events both welcoming and impactful. If you’re ever hesitant to attend, please know: you already belong here, and you’ll be welcomed with open arms.
This summer, we launched our first-ever 21-Day Mindfulness & Movement Challenge—a big shoutout to our Volunteers & Community Service Committee. I’ll admit, this virtual challenge gave me the nudge I needed to get back to the gym. If you missed this round, we hope you’ll join the next one.
August brought a full calendar, featuring four networking and educational events, including collaborative efforts with other chapters. You may wonder why we host so many events—it’s because we aim to meet you where you are. We understand that schedules vary, and we strive to be as inclusive and accessible as possible.
In September, we hosted our inaugural NCHE Women in Leadership brunch and panel discussion, and I left feeling inspired, energized, and deeply proud. The morning was filled with powerful conversations, candid storytelling, and bold insights from our moderator, panelists, and attendees, making it an unforgettable experience. This event marks not only the beginning of a new tradition but also the continuation of a vital conversation—one that amplifies the voices, stories, and impact of women leaders across healthcare. I’m already looking forward to what’s next.
I was also honored to represent NCHE as a panelist at the ACHE Chapter Leaders Conference this year. It was a powerful reminder of the impact we can make when we lead with purpose, integrity, and a commitment to improving the communities we serve.
On a personal note, I’m humbled to have received the ACHE Distinguished Service Award—a recognition that holds deep meaning for me. Thank you to the American College of Healthcare Executives for this incredible honor, and to everyone who has supported, challenged, and inspired me along the way. I proudly share this recognition with my family, friends, mentors, mentees, colleagues, and with you—our NCHE members!
As always, if you have any questions or feedback on how we can better serve you, please feel free to reach out to me at [email protected], connect with me on LinkedIn, or send me a message at https://www.linkedin.com/in/bankvarintorn. Also, don’t forget to check out our website at https://nche.starchapter.com for upcoming events, and follow our LinkedIn page, National Capital Healthcare Executives (NCHE), for the latest updates.
Thank you for being part of this vibrant and growing community. Together, we are shaping the future of healthcare—one connection at a time.
Warm regards,
Bank
Varintorn (Bank) Aramvareekul, FACHE, CPEL, MHSA, MBA, DPLA, RPh, CPHIMS, CPHQ, CSSGB, PMP, SHIMSS
President, NCHE
Message from the NCHE Regent
Hello NCHE Members!

I hope this message finds you well and that you've had a chance to soak up the sunshine and warmth of the summer season and have been enjoying the Fall. I have enjoyed engaging with so many of you during our chapter events. I’m excited to share some updates and highlights from our local ACHE community.
Come out and Engage with Us!
Hopefully you’ve had a chance to engage with us at the year’s events so far! If not, we’d love to see you! Be sure to save the dates for our upcoming events:
- 12/5 - Breakfast with the Regent
-
12/17 – Annual Holiday Party & Regent Awards – Patsy’s American - Vienna (registration available soon)
I encourage you to get involved locally. There are many ways to serve, including joining a committee, serving as a panelist, or taking part in our mentorship program. Interested? Contact [email protected].
Sunrise Reading
Lifelong learning is indeed crucial in healthcare leadership and a core value of ACHE. Here’s what I'm reading or have read recently during my early morning reading time:
-
Think Like a Monk by Jay Shetty – The author draws on his experience as a monk to offer practical wisdom for cultivating peace, purpose, and clarity in everyday life. He encourages readers to let go of ego, fear, and negativity by adopting mindful habits such as gratitude, forgiveness, and detachment. Through techniques like “spot, stop, and swap,” Shetty shows how to transform reactive behaviors into intentional actions that align with one’s deeper values and goals.
-
HBR Article: "Why Kindness Isn’t a Nice to Have" - This article argues that kindness in the workplace is essential (not optional) and must be treated as a measurable, teachable skill akin to safety or professionalism. It distinguishes kindness from mere niceness, emphasizing that kindness involves honest, constructive engagement rather than avoiding discomfort or conflict.
Mentorship Updates
NCHE Mentorship Program 2025 Fall Updates

The Chapter welcomed the 4th cohort of mentors and mentors to the Fall mentorship program. Led by Co-Director of Mentorship Aaron Abreu and Director of the Mentorship program, Dr. Aparna Gupta, this unique and popular program remains in demand as Chapter members at various levels of their healthcare leadership journey look forward to connecting with a mentor or mentee to help further their growth and development. Launched in October 2022, this program has evolved through various stages of its own growth via mentor/mentee feedback, development of a highly engaged mentorship Committee, and standardized frameworks that align with ACHE’s offerings at the national level. Longevity, a strong sense of community and professional camaraderie remain the centerpoints of the program as the mentor and mentee kick start the program with orientation sessions and mutual goal setting. Those who serve as mentors not only gain a strong professional connection but also earn volunteer hours from ACHE. Those who serve as mentees gain unique perspectives from those who have been there and done that – and are at a different vantage point in the healthcare leadership journey. Mentees often become mentors in the next cycle and choose to serve on the mentorship committee or other volunteer roles across the Chapter. Mentors and mentees have been to embrace and gain from both roles and move effortlessly from one role to another based on their personal career goals. The rising tide lifts all boats in this unique mentorship that continues to evolve, serve the Chapter and is fueled by momentum of our mentees, mentors and interest from Chapter membership!
NCHE Women in Healthcare Leadership

We are excited to share that the Chapter launched its inaugural panel discussion on “Women in Healthcare Leadership” on September 20, 2025. This forward-thinking discussion was focused not only on the challenges faced by women leaders as they move through their career journey but also what has gone right. The engagement from the audience and unique perspectives from the panel experts took the discussion to an avenue where mutual experiences were shared, futuristic visions were exchanged and a sense of enthusiasm and ally-ship was felt strongly. Led by NCHE Secretary Amy Smiley, the discussion started out with some thought-provoking real examples, which then led the group down the lane of the why, how, what and key actionable takeaways of the uniqueness of the way women leaders approach their role. The panel members comprised a variety of backgrounds and depth of experience, including an accomplished male healthcare leader as well. The audience and panel experts acknowledged that while this inaugural discussion was the first, there is a commitment to continue the dialogue and hist additional events in the future.
Welcome New Members and Fellows!
Excellence in Recruitment and Advancement – May 2025-July 2025
Welcome to NCHE’s new members, and congratulations to new and re-certified Fellows!

Active Listening in Healthcare
The Power of Active Listening in Healthcare Leadership

In healthcare, where decisions directly impact lives, active listening is one of the most critical—and underused—leadership skills. For executives, it’s not just about hearing reports or metrics; it’s about fully engaging with staff, clinicians, and patients to understand their perspectives and lead with empathy and clarity.
Why Active Listening Matters
1. Builds Trust and Engagement
Leaders who listen attentively foster psychological safety. When staff feel heard, they’re more open to sharing ideas, concerns, and feedback—driving collaboration and stronger team morale.
2. Improves Patient Experience and Outcomes
When executives model active listening, it sets a tone throughout the organization. Teams who feel valued are more likely to extend that same attentiveness to patients, improving satisfaction and care quality.
3. Reduces Miscommunication and Risk
Clear understanding is vital in complex healthcare systems. Active listening ensures that goals, policies, and updates are interpreted accurately, reducing operational errors and confusion.
4. Drives Innovation and Continuous Improvement
Frontline employees often see opportunities for change first. Listening to their insights helps leaders uncover solutions that boost efficiency, safety, and patient care.
How to Practice It
-
Be Present: Eliminate distractions and focus fully on the speaker.
-
Ask and Clarify: Use open-ended questions to explore details.
-
Reflect Back: Summarize key points to confirm understanding.
-
Act on Feedback: Listening without follow-through erodes trust—close the loop by sharing outcomes or next steps.
In Summary
For healthcare executives, active listening isn’t a soft skill—it’s a strategic one. It builds trust, improves outcomes, and strengthens organizational culture. In a field defined by compassion and precision, the ability to truly listen is both a human and leadership imperative.
Thank you to our NCHE members and collaborators!
A big thank you to all our NCHE members and collaborators!
Over the past few months, we’ve hosted many successful and impactful events—none of which would have been possible without your support. As we look ahead to 2026, we’re excited to plan even more engaging and insightful sessions for our members.
Below are a few photos from some of our fantastic recent events!
Happy Hour Event - Hip Flask Rooftop Bar

2025 ACHE Chapter Leaders Conference

NCHE and Inova HYPE Event

Best,
NCHE Board